Given the exclusive nature of these products, I generally do not accept refunds or returns.
Exchanges
Exchanges (including limited edition items) will only be accepted if the item has a manufacturer damage.
If the product being mailed back is damaged in any way you will not be eligible for an exchange.
Cancellations
Cancellations and refunds on cancellations can only be processed if your order has not shipped.
Damages
Jeff Cullen Artistry is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
USPS claims should be filed no later than 60 days from the date of mailing. If your item is damaged or missing contents, you should file a claim immediately but not later than 60 days from the date of mailing.