Shipment Method
All orders are shipped via United States Postal Service (USPS), unless other arrangements have been made.
All orders shipped via USPS are automatically insured up to $50 for Priority Mail and and up to $100 for Priority Express Mail. All others and additional insurance will be added by request only.
Shipment Processing Time
All orders are processed within 2-3 business days.
An email with your tracking number will be sent once the shipping label has been created. Allow a day or two for the tracking information to update in the USPS system as packages are dropped off every 2-3 days (except on weekends and holidays).
If you have not received an email please check your spam/junk folder.
Shipping Rates & Delivery Estimates
Because shipping costs vary so widely due to the weight of the package and the country being shipped to, a shipping estimator can be found within the shopping cart page.
Shipping charges for your order will be calculated and displayed at checkout.
Damages
Jeff Cullen Artistry is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim. International
Jeff Cullen Artistry is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Jeff Cullen Artistry is not responsible for items seized or returned by customs. Please check with your local customs office for items prohibited in your country prior making your purchase.